Return Policy

CHICATCHI offers a return policy

Being a business operating in the online marketplace, we try our best to satisfy our customers. Customer satisfaction is essential; however we offer a return policy if you are not satisfied with what you have purchased. You can ask for a refund excluding the shipment amount, if you have shipped the products.

If you have received the wrong products, a damaged product, or your product do not meet the description that have been mentioned; you can always go for a refund. If the problem is with the variance of colour or sizes, we can exchange your product article. We are striving to provide you the best of the after sales services that accommodates all the problems and defects you may have experienced.

We cannot bear losses too.

We sell items that are damage free and newly packed. We expect receiving the items for return in the same position. The items must be saleable with their tags intact so that we can keep the products. They must be unused and unwashed to accept the return Be aware of the return policy before you opt for returning your products. For further details, you can call or email us and we will try to get back to you as soon as possible.